Contact Us
Get in touch with our team for support, inquiries, or partnership opportunities
Customer Support
For technical assistance and product inquiries
Monday-Friday: 9am-5pm EST
Business Inquiries
For partnerships, enterprise solutions, and wholesale orders
Monday-Friday: 9am-5pm EST
Headquarters
Our main office location
McKinney, TX 75070
United States
By appointment only
Our Location
Send Us a Message
Frequently Asked Contact Questions
Quick answers to common inquiries about contacting our team
What is your typical response time?
We strive to respond to all inquiries within 24 business hours. For urgent technical support issues, we prioritize responses and typically reply within 4-6 hours during business hours.
Do you offer phone support?
Yes, we offer phone support for customers during our business hours (Monday-Friday, 9am-5pm EST). For complex technical issues, we may schedule a dedicated support call after initial assessment.
Can I visit your office in person?
Our headquarters is primarily for business operations and not set up as a retail location. In-person meetings are available by appointment only for business partnerships and enterprise clients.
How do I check my order status?
The easiest way to check your order status is through your account on our website. Alternatively, you can contact our support team with your order number for assistance.